Developing this ability instills a sixth sense for navigating human relationships with dignity, grace, and discretion, thus making an intentional and thoughtful first impression.

It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use.

Your tone of voice can be conveyed in both the words you speak and in the words you write.

Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions.

Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.

When your speaking style is clear, confident, and concise, your listeners will perceive you as such.

Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful.

By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.

Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating.

Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.

What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference.

The ability to forgive is one of man's greatest achievements.

Aunt Elspeth and Auntie Grace stood in their doorway, ceremoniously, to watch me go, and I felt as if I were a ship with their hope on it, dropping down over the horizon.

Someone can only be vampiric if you allow it.

It's unresolved conflict in my life that I have a lovely family and a risky job.

It is impossible to love deeply without sacrifice.

Why couldn't she have gotten another Edger or some dimwit from the Broken for a passenger? No, she got Lord Leather Pants here.

God cannot send to eternal pain a man who has done something toward improving the condition of his fellow-man. If he can, I had rather go to hell than to heaven and keep company with such a god.

It pays to be a fee fiend.

Don't let the fear of not pleasing someone stop you from being creative.

It's our own small voice within that is our oppressor; it says we are not worthy and not powerful enough. Our limited beliefs are the real foes we need to fight and conquer.