Do it and do it now. Err on the side of taking action

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Take care of your people and they will take care of your customers.

Customer needs may vary, but their bias for quality never does.

Eliminate the cause of a mistake. Don't just clean it up.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

What they didn't want to believe, what they tried repeatedly to dismiss, was that whatever good and evil existed in the world came from within themselves and not from some abstract source.

the worst calamities that befall an army arise from hesitation

I am writing something very simple that will change you and change the world.

The beautiful thing about this adventure called faith is that we can count on Him never to lead us astray.

What better can any of us do than to reach for our own stars ... and know which they are?

There is a temperate zone in the mind, between luxurious indolence and exacting work; and it is to this region, just between laziness and labor, that summer reading belongs.

Beautiful mind, tortured soul. I do have to figure out why I am attracted to these broken birds.

Christian! His parents had nine months to to think of a name, and the best they came up with was Christian!? My parents had nine months and they didn't call me Jew!

Nothing is black-and-white, except for winning and losing, and maybe that’s why people gravitate to that so much.

Freedom is strangely ephemeral. It is something like breathing; one only becomes acutely aware of its importance when one is choking.