Doggedness depends on emotional traits - enthusiasm and persistence in the face of setbacks - above all else.

True compassion means not only feeling another's pain but also being moved to help relieve it.

Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.

One way to boost our will power and focus is to manage our distractions instead of letting them manage us.

Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.

There is perhaps no psychological skill more fundamental than resisting impulse.

There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.

Empathy represents the foundation skill for all the social competencies important for work.

As much as 80% of adult "success" comes from EQ.

One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.

My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.

I talk to grown-ups who are out to have a good time and they want to be spoken to in a different way. I don't want to be pandered to, so I try not to pander.

Music from my iPod was setting my life to a dramatic soundtrack that only I could hear.

Obviously, waste disposal is an enormous and fantastic industry.

A man never lies with more delicious languor under the influence of a passion than when he has persuaded himself that he shall subdue it to-morrow.

I would have loved to have met some former spies, but they don't readily advertise themselves unless they're not living in Moscow, and even then. I'm sure I've met some without realizing it.

The plain truth is that the only consistent theme in advertising is the absence of any consistent theme.

Perhaps only a Genius can truly understand Genius.

If you wrote something, you deserve to get paid and recognized for your work. No one should take a bow with another man's hat.

All you need to do is hold on tight...and believe.

There is a vast difference between merely knowing about Christ and actually knowing Him-the difference between heaven and hell.