E-mail has some magical ability to turn off the politeness gene in a human being.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?

We can't be in survival mode. We have to be in growth mode.

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

It's hard to find things that won't sell online.

Everything you are comes from your choices.

A company shouldn't get addicted to being shiny, because shiny doesn't last.

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

The reason for the absence of success is not because of lack of money but because of theabsence of the understanding of the principles of success

If by years of patient suffering, God can manage to take the harshness out of my voice, then the time has been well-spent.

As the saying goes: God made man and woman; Colonel Colt made them equal.

Harris had the egotistical dogmatism of the self-made man who had painfully educated himself without contact with superior brains.

The most interesting thing about this sport, at least to me, it the activity of preparation-any aspect of preparation for the games. The thrill isn't in the winning, it's in the doing.

Compassion is a two way street.

If you go to see the woman, do not forget the whip.

If you have a good idea, open your mouth and say something else.

If somebody comes to a neighborhood coffee hour, or goes to a discussion group, and they have a discussion, I do think that people really walk away with a real understanding of the issues.

People relate to fighters so much because fighting reflects life.