Eliminate the cause of a mistake. Don't just clean it up.

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Take care of your people and they will take care of your customers.

Customer needs may vary, but their bias for quality never does.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

It's more important to hire people with the right qualities than with specific experience.

717! You are behaving like a demented bluebottle - stop that!

You can be so dignified that you obscure the reality of what is going on.

Not only the Jew, but also all that is derived from the Jewish mind, corrodes and disintegrates what is best in us.

It's not the school, the curriculum, or the teacher, but motivation that is the single most important ingredient in learning.

Covenants with God help us to know who we really are.

Is it not obvious that the more complex an economy, the more certainly will governmental control of productive effort exert a retarding influence?

Is all literature eavesdropping, and all art Chinese imitation? our life a custom, and our body borrowed, like a beggar’s dinner, from a hundred charities?

But you finally think, there is what there is, and you have to work within those confines and just keep chipping away at your own work.

If you feel tired midway through, give Neil Patrick Harris a Red Bull and throw some sheet music at him.

It's thematic in my career, if you look at most of my choices. It is some level of exploration of maternal angst and maternal heroism.