Empathy is the ultimate form of customer insight.

Being trustworthy requires: Doing the right thing. And doing things right.

Without a customer, you don't have a business - all you have is a hobby.

Customer will create most value for you at point he thinks you're creating most value for him.

New technologies make it possible for even the mass marketer to assume the role of a small proprietor, doing business again wit individuals, one at a time.

God wants to manifest His power through you

I don't know what London's coming to — the higher the buildings the lower the morals.

Beauty is a God-given talent that we should all conserve.

Those people who are uncomfortable in themselves are disagreeable to others.

If an army of monkeys were strumming on typewriters, they might write all the books in the British Museum.

Ambition and thirst for power have a part but greed and greed alone is the reason for a man wanting to swell his ward.

Thank God I didn't have my children until I was a little bit older.

The Uruguayans are losing no time in making a meal around the referee.

Hire character. Train skill.

A best friend is someone who makes you laugh even when you think you'll never smile again.