Empathy represents the foundation skill for all the social competencies important for work.

True compassion means not only feeling another's pain but also being moved to help relieve it.

Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.

One way to boost our will power and focus is to manage our distractions instead of letting them manage us.

Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.

There is perhaps no psychological skill more fundamental than resisting impulse.

There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.

As much as 80% of adult "success" comes from EQ.

One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.

My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.

When the eyes of a woman that a man finds attractive look directly at him, his brain secretes the pleasure-inducing chemical dopamine - but not when she looks elsewhere.

You are in control of your life, when you refuse to be provoke.

What we call the personality is often a jumble of genuine traits and adopted coping styles that do not reflect our true self at all but the loss of it.

Life itself is the most wonderful fairytale.

And I was shocked, To see the mistakes of each generation, Will just fade like a radio station, If you drive out of range...

The craft of the novelist does lie first of all in story-telling.

We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.

The truffle is not a positive aphrodisiac, but it can upon occasion make women tenderer and men more apt to love.

...the nose is generally the organ in which stupidity is most readily displayed.

Very little happens in my books.

The Super Bowl is Americana at its most kitsch and fun.