Everything starts with the customer.

If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.

The last thing IBM needs right now is a vision.

In the end an organization is nothing more than the collective capacity of its people to create value.

People don't do what you expect but what you inspect.

You don't get points for predicting rain. You get points for building arks.

Watch the turtle. He only moves forward by sticking his neck out.

The rewards system is a powerful driver of behavior and therefore culture.

When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.

It is not about bits, bytes and protocols, but profits, losses and margins.

We built this company from the customer back, not from the company out.

Regard those who respect you.Esteem those who honor you.Cherish those who love you.Reward those who adore you.

Help yourself with the state! It's on democracy!

Dreams has no limitations.Never give up on your dreams.Dream your dreams and ask God's help.Anything is possible.

I think a book is your calling card, your business card.

There can be no genuine happiness separate and apart from the home.

We must have an America in which White men and women can live and work, in their homes and in the streets of our cities, without fear.

For nearly two hundred years, our nation has derived its strength from the diversity of its people and of their beliefs. That strength has been greatly enhanced by [the Islamic] religious heritage.

We need to be just before we are generous, as we need shirts before ruffles.

Literary poetry in a painter is something special, and is neither illustration nor the translation of writing by form.

If we are genuinely committed to promoting a culture of peace, as individuals we must look to our values and ensure that we all exhibit a peace loving life to our nation's children.