Expenses should never exceed one percent of our purchases.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

We can learn so much from nature by simply observing how it works through a flower. The flower knows it is part of nature' we have forgotten that.

Life is a gift. Accept the sacred existence

When you unlock your pleasure, you unlock your power. And that can change anything..." -Sheerah, Donny and Ursula Save the World.

Bad news sells because the amygdala is always looking for something to fear.

It takes so long to put a movie into production and finish it that anyone with a bad idea has time to give it to you before the movie is completed.

Caroline is no longer sufffering from personhood.

'Tis pleasant, sure, to see one's name in print. A book's a book, although there's nothing in 't.

Every man is what he is, because of the DOMINATING THOUGHTS which he permits to occupy his mind.

Man's brain may be compared to an electric battery...a group of electric batteries will provide more energy than a single battery.

I know you, I walked with you once upon a dream.