Facebook Fan Pages are email newsletters with smaller pictures.

95% of millennials say their friends are the most credible source of product information.

If your stories are all about your products and services, that's not storytelling. It's a brochure. Give yourself permission to make the story bigger.

The goal is not to be good at social media, the goal is to be good at business because of social media.

Activate your fans, don’t just collect them like baseball cards.

Social media is an ingredient, not an entree.

The more you know about your customers, the more you can provide to them information that is increasingly useful, relevant, and persuasive.

Focus On How To Be Social, Not On How To Do Social.

Social media doesn’t create negativity, it uncovers it.

The difference between helping and selling is just two letters. But those two letters are critically important to the success of business today.

If your competitors start copying you then you are doing something right!

Longing for love makes a woman beautiful and beloved.

Visible obstacles shine a light on hidden opportunities.

Once you have made the sale...you can stop selling.

It got very tedious saying the same jokes in the same way with the same attitude.

I played piano as a kid; I still play a little bit.

My puppies play a daily role in inspiring me too! But most of all, my husband, Conroy Chan, inspires me in life. He's always there to help keep me going.

And after my mother's death I became more open to and empathetic about other people's struggles and losses.

[Peake's books] are actual additions to life; they give, like certain rare dreams, sensations we never had before, and enlarge our conception of the range of possible experience.

Too few journalists become screenwriters. I say to all the would-be screenwriters: Become journalists. And I’ll say to working journalists: Do not stay journalists. Become screenwriters.

Human nature is to need a map. If you’re brave enough to draw one, people will follow.