Failure is an event, not a person. Think of failure as 'it' and not 'me'.

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

Life is made up, not of great sacrifices or duties, but of little things, in which smiles and kindness, and small obligations given habitually, are what preserve the heart and secure the comfort.

Your money myth affects your gain and luck.In economics, illusion of money affects wealth.

To make a simple change of a typeface can instantly transform text which had the appearance and tone of a joyous announcement to suddenly convey that of a somber tragedy.

For our own species, evolution occurs mostly through our behavior. We innovate new behavior to adapt.

What I am, what I have, what I am going to leave behind me - all this I owe to the game of baseball.

The secret of the master mind is found wholly in the use of imagination.

I think if you give your best as a parent, then that's all you can do.

The invention of the ship was also the invention of the shipwreck.

We learned to build our emotional muscles, helping us make it through major market falls and grind through the trying times without losing our equilibrium.

Writing is not life, but I think that sometimes it can be a way back to life.