Focusing on the customer makes a company more resilient.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?

We can't be in survival mode. We have to be in growth mode.

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

It's hard to find things that won't sell online.

Everything you are comes from your choices.

A company shouldn't get addicted to being shiny, because shiny doesn't last.

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

Max: "You'll never be good enough to deserve her, you know."Ash: "God doesn't always give you what you deserve, " Ash said quietly. "Sometimes he gives you what you can't live without.

The greatest bloodbaths in the history of the human race were recorded in the twentieth century in countries that sought to eliminate God, worship, and faith.

Even if people say that I don't have a character still I am a well known character.

I have a very strong sense that we only know where we are by looking clearly at where we've come from.

I like to listen to music that fits with what I'm writing. For each book, I've assembled a playlist, so readers can get a sense of what I was listening to while I was writing.

I dread the events of the future, not in themselves but in their results.

I hate the idea of always having to interpret other people's ideas and thoughts and words, because I'm very independent and, I guess, a free thinker.

And when your soul becometh great, then doth it become haughty, and in your sublimity there is wickedness.

The truth is that there is no terror untempered by some great moral idea.

Some men are like nails, very easily drawn; others however are more like rivets never drawn at all.