For most of us, design is invisible. Until it fails

When the outcome drives the process we will only ever go where we've already been. If process drives the outcome we may not know where we're going, but we will know we want to be there.

Today is the child of yesterday and the parent of tomorrow. The work you produce today will create your future.

The wrong answer is the right answer in search of a different question.

The fundamental idea of design is to make the world a better place.

When everything is connected to everything else, for better or for worse, everything matters.

The word ‘studio’ is derives from ‘study’. Our object is not to know the answers before we do the work. It’s to know them after we do it.

I'm interested in the moment when two objects collide and generate a third. The third object is where the interesting work is.

Massive Change is not about the world of design; it's about the design of the world.

No longer associated simply with objects and appearances, design is increasingly understood in a much wider sense as the human capacity to plan and produce desired outcomes.

Imitate. Don’t be shy about it. Try to get as close as you can. You'll never get all the way, and the separation might be truly remarkable.

So that's the telephone? They ring, and you run.

I laughed uneasily. “Jeez, you guys make it sound like I was on the brink of death or something. I just fainted.” (Sabina)

I decided I am not going to say things I do not mean anymore.

All of our policies are based on whether it will make - enable people to improve their lives or it will make their lives worse.

You talk as long as you are listened to.

That home is most beautiful in which you find each person striving to serve the other.

If we command our wealth, we shall be rich and free; if our wealth commands us, we are poor indeed.

I still go to a salon where a gal does my hair, and I don't know if it's because I'm a celebrity but by the time I leave there, we are eating chicken and talking and screaming.

The true badge of courage is overcoming the fear of men.