Good managers have a bias for action.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Because if you take a risk, you just might find what you're looking for.

Don't be too hasty, don't take somebody else's opinion without testing it.

One of the joys of writing historical fiction is the chance to read as much as you like on a pet subject - so much that you could easily bore your friends senseless on the topic.

It's hard to imagine a more potent sign of a weak, declining empire than having one's national 'credibility' depend upon periodically bombing other countries.

I relate to hustlers who want to get out of where they are and create something different for themselves.

Is it possible to be anything in this country without being a politician?

I really like Blade. I wish people would make hard R-rated fantasy movies again. It's completely irrelevant, but people should do that more. I haven't seen that many vampire things.

Fine...a word that you said when someone asked how you were but didn't really care to know the truth.

Once you stop believing in Santa Claus, the whole world just goes downhill.

I used to be a major people pleaser, but that way purgatory lies.