Great communicators exemplify the power that building relationships, creating respect and achieving results can have.

If a conversation is not working, then you need to make a different choice. Stop what you are doing & do something different.

Awareness is about improving social intelligence. If you can’t see, hear, or feel the dynamics of a conversation, you can’t manage them.

Authority—when abused through micromanagement, intimidation, or verbal or nonverbal threats—makes people shut down & productivity ceases.

R.E.A.L. conversation: Recognize judgments. Express thoughts neutrally. Ask questions. Listen for verbal & non-verbal messages.

Life is fair. We all get the same nine-month shake in the box, and then the dice roll. Some people get a run of sevens. Some people, unfortunately, get snake-eyes. Its just how the world is.

Happiness resides in your mind. Never infect your mind with negative thoughts or happiness will fly away.

A moral system valid for all is basically immoral.

If we knew what type of jobs would exist in 20 years, we would be quite rich. But we just cannot visualize it.

You must not blame me if I do talk to the clouds.

Being stuck in airports, you always end up buying perfume and sunglasses.

My focus is not merely a beautiful city, but a city that's made beautiful on the parameters of good health and cleanliness

I decided to always sing in the back with the chorus and never went up front because I had trouble performing.

Very clever people are often very clever at creating rationalisations for insane beliefs.

There is but one art, to omit! Oh, if I knew how to omit I would ask no other knowledge. A man who knows how to omit would make an Iliad of a daily paper.