Habits grow from obtaining knowledge, attitude and skills.

Innovate, don't imitate. Set out to create a culture that is right for your organization, then work at making it happen.

My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.

This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The key is to fail forward fast. Try, fail, learn, and quickly try again.

Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stores had when Wal-Mart came onto the scene.

Productivity starts with doing the right things.

In the long run, it costs more to provide poor rather than good service.

The key is to make sure you are doing the "right things" before you worry about doing things "right".

If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.

People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

Always look for ways to improve even the "good show."

True friends chop the onions and cry together.

When destiny is calling even the deaf can hear him.

Why don't you come with me to the station? We can talk, and I'll treat you to a bad cup of coffee." "You make it sound pretty tempting.

People who ask our advice almost never take it. Yet we should never refuse to give it, upon request, for it often helps us to see our own way more clearly.

Laugh as much as possible, because one moment will stop this moment.

Tiger Woods is stupid; not for cheating, but for having one cell phone. What type of player you know has one cell phone?

The path that is followed by most persons in the beginning of their spitirual search is the path of love, bhakti yoga.

Satire about any and all professionals with a special vocabulary has been a staple of fiction and popular ridicule since the 18th century.

Hollywood's full of transients. Everybody comes from somewhere else.

All architecture is what you do to it when you look upon it.