Have you set high standards in the past that make it clear what level of performance you demand?

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

It is, I admit, mere imagination; but how often is imagination the mother of truth?

Prayer never changes the laws of nature.

We must pay attention to the voice that calls us out of the safety zone.

Those that we love never alter, unless we cease to love them.

The Chinese used the symbol of tai chi, the undifferentiated reality - no separation, no left and right.

Gold that buys health can never be ill spent, Nor hours laid out in harmless merriment.

All that matters is to help the team.

We learn to deceive ourselves while we are trying to deceive others.

When I finally got to go ride the mountains in Japan, it blew my mind.

Fools are in great demand, especially on social occasions. They embarrass everyone but provide material for conversation. In their positive form, they become diplomats.