Highly engaged employees make the customer experience. Disengaged employees break it.

It was hard to live normally when you were constantly pretending you didn't see what was going on in front of your face.

Absent a sense of the preciousness of one's own life, why respect the life of anyone else?

I can't find who wrote this (it was't me)but I think it is great. Before I was your mother, I was a girl.

Weather forecast for tonight: dark.

Don't ask me any questions. I've seen how things that seek their way find their void instead.

I am a champion standing over the shadow of my former self.

I don't feel that because I'm First Lady, I'm very different from what I was before. It can happen to anyone. After all, it has happened to anyone.

Age is a convenient barometer of what a person is capable of, but it is only one.

The only thing worse than opera is someone who hums along with opera.

All that destiny garbage. Nobody can decide what happens to you. Nobody but you.