Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture.

Starbucks represents something beyond a cup of coffee.

When it comes to Starbucks, I take every threat very personally.

We are not in the coffee business serving people, we are in the people business serving coffee.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Believe in your dreams and dream big. And then after youve done that, dream bigger.

There's a metaphor Vincent Eades likes to use: "If you examine a butterfly according to the laws of aerodynamics, it shouldn't be able to fly. But the butterfly doesn't know that, so it flies.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

Customers must recognize that you stand for something.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

If you want to tell people the truth, make them laugh, otherwise they'll kill you.

And so I've written everything down, too afraid of my demons and what they may say, the doubt that eats at me from the inside. Too afraid that I'll forget and it'll all be a madwoman's dream.

Blood is thicker than water, but they still use corn starch as a thickener on cooking shows

The truth has never been of any real value to any human being - it is a symbol for mathematicians and philosophers to pursue. In human relations kindness and lies are worth a thousand truths.

China is a much richer country than any part of Europe.

We know that the nation that goes all-in on innovation today will own the global economy tomorrow. This is an edge America cannot surrender.

Being tired isn't the same as being rich, but most times it's close enough.

Time is a figure eight, at its center the city of Deja Vu.

It's a sleepy, wonderful, idyllic town but there's a curse on it from 100 years ago, ... The people who died in this kind of boating accident have come back to take their revenge.

Rock 'n' roll is a participatory sport. It ain't passive. It ain't TV. Go out there and rock 'n' roll and dance and have fun.