Hold everybody accountable? Ridiculous!

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Focus on beauty to have a beautiful life.

The heart knows not of distance, space nor time. It meshes to the fabric of its desire & follows on an immeasurable continuum.

Books of the sages of the ages reflect upon in stages

Cause I'm on set, make it work, break even on 9 to 5's. Cigarettes and lotto tickets, tryna keep that grind alive

Remember one thing about democracy. We can have anything we want and at the same time, we always end up with exactly what we deserve.

Why should I deem myself to be a chisel, when I could be the artist?

The helicopter appeared so reluctant to fly forward that we even considered turning the pilot's seat around and letting it fly backward.

I'm never trying to be commercial or accessible, or saying "let's do this weird stuff, but at the same time we gotta do this safe stuff".

He that is kind is free, though he is a slave; he that is evil is a slave, though he be a king.

Howard Dean knows about as much about the South as a hog knows about Sunday.