Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.

There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.

...the best leaders are servant leaders - they serve those they lead.

Stop chasing the money and start chasing the passion.

Customer service shouldn't just be A department, it should be the entire company.

The biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within.

A great brand is a story that never stops unfolding.

Your culture is your brand.

Chase the vision, not the money, the money will end up following you.

Whatever you're thinking, think bigger.

Confession was the emotional equivalent to puking, Riley supposed. Something bad went down, bits of it came back up, you felt better.

When I first began writing music I was really inspired by the French electro scene.

To all librarians everywhere, God bless you.

It is the duty of all nations to acknowledge the providence of Almighty God.

Education is the chief remedy for all those great evils which afflict the country. Education will not only cultivate and improve the intellect of the nation, but will also purify its character.

That's the nature of comedy. You always want to be improving and growing and changing with what's happening in the world. That's when comedy is most effective.

User habits are a competitive advantage. Products that change customer routines are less susceptible to attacks from other companies.

India seeks to be a permanent member of the U.N. Security Council... things like this don't happen automatically, you need constant dialogue and discussion with the world.

I just play the little guy, except I play him through dance.

I came in on the tail end of the old school of Hollywood