How can you expect someone to get a good day's work if they are interrupted all day?

What you do is what matters, not what you think or say or plan.

Unless you are a fortune-teller, long-term business planning is a fantasy.

What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?

Every time something slips through the cracks, the cracks get bigger.

The best feature of a product should really be the customer service.

"Easy" is a word that's used to describe other people's jobs.

Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else

It's simple until you make it complicated.

The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.

You don't need to win every medal to be successful.

Far too many young people coming of age today have no spiritual or emotional roots. They have been deprived of values by an agnostic and contemporary culture.

Reading can only take you so far, up to the moment where you must take action with your own hands

It is best as one grows older to strip oneself of possessions, to shed oneself downward like a tree, to be almost wholly earth before one dies.

No object is mysterious. The mystery is your eye.

Tradition is a guide and not a jailer.

I probably have mellowed down a bit. But when it comes to principles, I still have to make a stand.

You must either modify your dreams or magnify your skills

The storytelling in 'Doctor Who' is quite universal.

If you were wise enough to know that this life would consist mostly of letting go of things you wanted, then why not get good at the letting go, rather than the trying to have?

I was watching 'Wild at Heart,' and I can honestly say I did nothing for that apart from show up!