How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group.

If you are doing things the same way as two years ago, you are almost certainly doing them wrong.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.

People who don't make mistakes are no bloody good to you at all.

Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.

The only companies that innovate are those who believe that innovation is vital for their future.

The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

It horrifies me that ethics is only an optional extra at Harvard Business School.

People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

Good business should contain something for both parties.

Love blinds me so deep and dark, I see the world full of innocence, thoughts filled with affection, time brimming with hope and future flowing with my dreams.

Our scars make us who we are. Some scars are just deeper than others.

Americans love to hear good things about their bad habits.

When the locus of evaluation is seen as residing in the expert, it would appear that the long-range social implications are in the direction of the social control of the many by the few.

I teach well. I used to really like teaching a lot. I enjoyed it a lot and I was good at it.

I guess in society there's no place for women in their older thirties. We're supposed to go sit on a shelf at some point... and wait.

You can take them in a wheelchair and put them in a pool, so they can move their arms and legs. In a pool disabled people can do things that they can't normally do otherwise.

She sacrificed her life to make things right," Mitchell grumbled. "She[Silena Beuregard] was a hero

The touchstone for family life is still the legendary 'and so they were married and lived happily ever after.' It is no wonder that any family falls short of this ideal.

Tennis is a fine balance between determination and tiredness.