I am beginning to see a large-scale introduction of various management tools, philosophies and practices in the service sectors and have a high hope that it will become a global trend.

The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company.

Progress is impossible without the ability to admit mistakes.

The Kaizen Philosophy assumes that our way of life - be it our working life, our social life, or our home life - deserves to be constantly improved.

Kaizen means ongoing improvement involving everybody, without spending much money.

Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement

You can't do kaizen just once or twice and expect immediate results. You have to be in it for the long haul.

All of management's efforts for Kaizen boil down to two words: customer satisfaction.

Kaizen is like a hotbed that nurtures small and ongoing changes, while innovation is like magma that appears in abrupt eruptions from time to time

The standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement.

I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder).

You can do it even if everyone says you can’t while your mind says you can. You cannot do it if your mind says you can’t while everyone says you can!

The strength of your obstacle determines the weight of your potentials. The greater your potentials, the heavier your dunamis power must be.

I always said punk was an attitude. It was never about having a Mohican haircut or wearing a ripped T-shirt. It was all about destruction, and the creative potential within that.

Only dumb people try to impress smart people. Smart people just do what they do.

If you want to do something dangerous... Don't tell your girlfriend!

Sorcery: the systematic cultivation of enhanced consciousness or non-ordinary awareness & its deployment in the world of deeds & objects to bring about desired results.

I think the teams biggest struggle is remaining a team. It's kinda like a puzzle, If one piece of the puzzle is missing then the puzzle can't be completed. Every team member plays an important part.

I am able to make a contribution... Let me repeat my convictions, I can make a contribution to American painting.

If you criticize a fine genius, the odds are that you are out of your reckoning, and, instead of the poet, are censuring your owncaricature of him.

Yeah, Dundee was great. It was a great film. I fell in love with my Mexican wife on Dundee.