I am my clients. I am defined by who I do business with.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Every relationship is governed by motive, capability and reliability and these three factors become the core components of the trust equation

Ray Cummins is my good friend and one of the best finger pickers around.

I'm tired of fighting. I've always known that I can't be an action star all my life.

I was raised with opera and very white-bread folk music like The Kingston Trio. That was about as daring as it got. So when I discovered hip-hop as a teenager, at first it made no sense to me at all.

People are felt rather than seen after the first few moments.

Anything you do has a still point. When you are in that still point, you can perform maximally.

I don't even know how to swim!

Every morning brings thousands of opportunities; and thousands of perils too! Life is open to all the possibilities that a man can not even imagine!

The doctor must have put my pacemaker in wrong. Every time my husband kisses me, the garage door goes up.

The sympathy which is reverent with what it cannot understand is worth its weight in gold.