I believe that the establishment of a real ambition, a powerfully galvanizing and exciting vision of what a group is setting out to create, is vitally important.

What I've come to realize is that emotional intelligence, which I define as buoyancy, was the only way I knew how to lead, and is, in my option, the only way to inspire real change.

As buoyancy is not contrary to other characteristics of leadership, including decisiveness, accountability and performance standards, I don't ever think it can be self-defeating.

The secret is to be prepared, to draw on the strengths of the people around you, and most importantly, to instill confidence that your team will step up and find a solution.

At the end of the day it's really easy to be a great leader when things are going well. The real test, whether or not you believe in being an emotionally intelligent leader, is when things go wrong.

As a sensitive and highly intuitive person in the command-and-control corporate world, I always felt miscast.

Mandela stands alone in possessing all of the qualities of other great men, but has one quality which is transcendent... his ability to forgive and to place others above himself.

My grandfather used to say to me when I was a boy, "Getting knocked down is no big prize - it's getting up that's the real trick." I couldn't agree more.

True buoyant leaders can never communicate in percentage points, or charts and figures. First and foremost, they must be storytellers, communicating with their hearts, not heads.

Maintaining patience, being generous, and helping your peers takes time, and no small amount of emotional fortitude. But it brings an exponential difference in your team's ability to problem-solve.

As I was coming up in business, screwing up was not an option in any form.

Remember, remember always, that all of us, and you and I especially, are descended from immigrants and revolutionists.

You never walk alone when you have yourself by your side.

To know what you prefer instead of humbly saying Amen to what the world tells you that you ought to prefer is to have kept your soul alive.

I die adoring God loving my friends not hating my enemies and detesting superstition.

Vulnerability is about showing up and being seen. It's tough to do that when we're terrified about what people might see or think.

If you want to stay in the business then you've got to be a bit shrewd, haven't you?

While we lament the apparent injustice of pain and suffering, how often do we forget that every good thing in a fallen world is wholly a gift of God's mercy and grace.

What drives me is I love my profession. I love to do it.

We don't want a busybody government - a boss - that butts into our lives every chance it gets to tell us how to work, how to play, where to live and on and on.

Skepticism means, not intellectual doubt alone, but moral doubt.