I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

He was one of the fortunate few for whom there simply was no discernible line between work and play, between creation and recreation.

I love fitness, yoga. I love fashion. On the weekends, I try to relax. I have pretty crazy weeks. I like spas and nice dinners. I'm not much of a club person. I like to hang on the beach in Malibu.

My father was a frustrated writer. I think he wanted to write the great American novel.

I wanted to be a writer first, and I struck out in the world to be a writer first, and then found stand-up as a more creative outlet, as a 3D way to be creative.

One's work is never so bad as it appears on bad days, nor so good as it appears on good days.

I have recently started acting lessons in south France, and I intend to commence acting lessons at Rada.

When someone says you can't do what you know you can do, then you can't do anything

I take responsibility for what happened at Enron, both good and bad. But I cannot take responsibility for criminal conduct that I was unaware of.

Your job isn’t to make money. It’s to find a problem that needs solving.

Kenny Burrell is a great musician and his music has helped to make me what I am today.