I define coaching as launching the salesperson on a voyage of discovery by asking questions.

Bad sales managers push two buttons: 'more' and 'panic.' Great sales managers have one more button to push: the 'how'.

New sales managers are the forgotten rookie - they were pros at selling, but all of a sudden they're a rookie at management.

You have to get buy-in as a leader, instead of demanding adherence to management. Phil Jackson sought Michael Jordan's support before installing the triangle offense.

Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself.

Weapons are less harmful than words.

stereotypes are awfully misleading. There are typical librarians, but not all librarians are typical.

I have more respect for the devil than for some preachers I have met; the devil believes the Bible is the Word of God!

I think the 'South Park' guys are brilliant.

If man was devolving into a psychotic pit of rotted plasma, [Karl] Rove would be the Alpha of such grime.

My body parts are all I have left now that are only mine - the world owns everything else.

The world is a book. Some words stand out from the page.

The stars will wheel forth from their daytime hiding places; and one of those lights, slightly brighter than the rest, will be my wingtip passing over.

Something to keep in mind - it’s raining lightly. The infield could be very wet on ground balls.