I definitely go on gut instinct but it has always had the back up of research and information.

You don't learn to walk by following rules. You learn by doing, and by falling over.

The balloons only have one life and the only way of finding out whether they work is to attempt to fly around the world.

Do not be embarrassed by your failures, learn from them and start again.

Train people well enough so they can leave, treat them well enough so they don't want to.

If you look after your staff, they'll look after your customers. It's that simple.

Listen more than you talk. Nobody learned anything by hearing themselves speak.

Business opportunities are like buses, there's always another one coming.

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!

Never take your eyes off the cash flow because it's the life blood of business.

If people aren't calling you crazy, you aren't thinking big enough.

Everybody is waiting for something whether it is in the short or long term.

Death..." The voice dropped even more, black-gloved hands disappearing into the black folds of material. "Don't you feel it? We're all dead here...all...very...dead.

To smile is to turn the lights on, the lights of existence within you!

I went through six years of battles on health care because I didn't have $100 million worth of advertising saying how it would never work.

The more I look back on my life, the more I see miracles.

We believe each other into being.

It's amazing how email has changed our lives. You ever get a handwritten letter in the mail today? 'What the? Has someone been kidnapped?'

When you're editing, you want to be the perfect appreciator, not another writer.

I want to do projects that speak to people, things that inspire change, and projects that help people grow and help me grow in the process.

I especially worry about the ways Canadians can be glib about our supposed difference from the US in our "acceptance" of "diversity."