I don't have any secret sauce and I'm no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.

Starbucks represents something beyond a cup of coffee.

When it comes to Starbucks, I take every threat very personally.

We are not in the coffee business serving people, we are in the people business serving coffee.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Believe in your dreams and dream big. And then after youve done that, dream bigger.

There's a metaphor Vincent Eades likes to use: "If you examine a butterfly according to the laws of aerodynamics, it shouldn't be able to fly. But the butterfly doesn't know that, so it flies.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

Customers must recognize that you stand for something.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

But [he] had lost god, and all his family and friends were staying behind with his imaginary friend. A silly dream goes away and takes with it your whole real life.

Nature never appeals to intelligence until habit and instinct are useless. There is no intelligence where there is no need of change.

I don't only long for the thrill of being in the middle of a war, I must understand it; I must make other people understand.

The refutation of suicide: is it not inelegant to abandon a world which has so willingly put itself at the service of our melancholy?

I do think everything that happens in American pop culture sort of prescribes for England and does end up happening there six months later, maybe a year.

I get it now. I have to make good on my promise. To let her go. To really let her go. To let us both go.

Philosophy will clip an angel's wings.

We're all of us dying . . . from the moment we're born

It doesn't matter whether you're a senior or not, if something needs saying to a colleague it will be said.

Shame is pride's cloak.