I like ideas, frameworks, and figures.

Future leaders will be less concerned with saying what they will deliver and more concerned with delivering what they have said they would.

People are our greatest asset .

Of course, change requires change. Until there is a felt need for change, it is only an event not a pattern.

When leaders behave consistently with the expectations of customers, they are doing things inside their organization that deliver value outside.

We do not see through our eyes alone.

There is an increasing gap between academic research and business application. Sometimes the incentives for success in the academic world are not consistent with what it takes to run a company.

I like to co-author books to learn from those I write with.

No matter what your struggles are, everyone has their own level of greatness.

Like family, we are tied to each other. This is what all good musicians understand.

Banish, therefore, from thy heart the distractions of earth and turn thine eyes to spiritual joys, that thou mayest learn at last to repose in the light of the contemplation of God.

I can conceive of no reason for all this administration of the higher to the lower, unless it be for the purpose of advancing our Father's children along the lines of eternal progression.

Who am I that I have to sing under an umbrella? These people are my fans, and if they can stand in the rain to hear me sing, I can stand in the rain.

Customer satisfaction is worthless. Customer loyalty is priceless.

I grew up on a farm - it was a lovely life; we'd make tree houses all day - and my parents worked from home.

Boxing is about being hit rather more than it is about hitting, just as it is about feeling pain, if not devastating psychological paralysis, more than it is about winning.

If you don't like bacteria, you're on the wrong planet.

If you decide to do Hamlet in a funny hat staged in a ruined factory, it doesn't make you Shakespeare.