I look at what the phone company does and do the opposite.

Treat people like you want to be treated; live and let live; and also give the other person a break now and then.

Milestones aren't what I think about much.

Death is my exit strategy. I'll be doing significant customer service only as long as I live.

There's no genius behind it. It's persistence and listening to people.

The stuff that works best is driven by passion rather than dollars.

Follow through with basic values, and remember to provide good customer service.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

In business, there are times when you disagree, and sometimes it turns out that you're just plain wrong. Humor takes away tension and helps you realize you're wrong.

Getting out of the way is really important.

Craigslist does serve as a platform where people help each other for the basics, and also, shows people that the Internet is good for mutual support. I do feel pretty good about that.

Love is like a chill, it touches your heart, fills your mind, and makes you kind.

There is an unseen river of communication that forever flows -- dark and powerful.

The emotional qualities are antagonistic to clear reasoning.

Piecemeal social engineering resembles physical engineering in regarding the ends as beyond the province of technology.

In terms of jumping into a characters skin, I try to immerse myself in the role as much as possible to bring me closer to them. All I do is whats required to achieve what I want to achieve.

Winning Wimbledon was a great feeling and it is still a great feeling. It has given me so much confidence.

It’s easy to forgo distractions and to not accumulate things when you have a larger goal on the horizon.

Everything is sculpture. Any material, any idea without hindrance born into space, I consider sculpture.

If you make a movie of the present day culture, in the future it'll be a horror film.

All effort is in the last analysis sustained by the faith that it is worth making.