I look up to a lot of people, but outside of my parents, I've never really had a mentor.

You need to be surrounded by good advisers, but you also need to trust your instinct.

People are not good at expressing their frustration. The best way to listen to the customer is through metrics.

I'm the kind of person that needs to think things through. But when I know what I want to do, I really know.

I fundamentally believe that people have a genuine desire to be positively engaged in the world around them.

It takes time for people to get to know a cause or an organization.

Profit per se is not my motive.

I knew I wanted to do something at the nexus of what I call global development and technology.

I was on significant financial aid, an only child, with parents who didn't have much living in North Carolina.

People are doing amazing things right now on the Web.

Use your own experiences and pain points to identify an opportunity. Be arrogant thinking you can do it better than others.

You have to stop and freeze the moment, " he told me I had told her. "You have to make yourself remember by repeating it in your head over and over. You have to write to preserve your sanity.

There seemed to be endless obstacles ... it seemed that the root cause of them all was fear.

I am drawn to Christ but I have real problems with the Catholic Church.

The more simply we look at ticklish questions, the more placid will be our lives and relationships.

There was a brisk northern wind, heavy and wet with the salt of the sea, and he felt, as he turned his face to it, fresh life and strength surging in his blood and bracing his limbs.

You can't please everybody all the time, but I think for the most part we tend to maintain a healthy level of self-reference to kind of make sure we continue to push things forward.

Sir, usually I do preach for souls, but my orphans cannot eat souls. And if they could, it would take four souls the size of yours to make a square meal for just one orphan!

In the little town where I live in Hampshire County, Massachusetts, we now have a 'Public Safety Complex' around the corner from what used to be our hokey Andy Griffith-esque fire station.

Bells are musics laughter.

When someone says to me, Ugh, you smoke. I reply, Ugh, you're ugly. I can quit smoking.