I'm a great believer in particularly being alert to changes that change something, anything, by an order of magnitude, and nothing operates with the factors of 10 as profoundly as the Internet.

Success breeds complacency. Complacency breeds failure. Only the paranoid survive.

There is at least one point in the history of any company when you have to change dramatically to rise to the next level of performance. Miss that moment - and you start to decline.

Leaders have to act more quickly today. The pressure comes much faster.

A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.

How well we communicate is determined not by how well we say things but how well we are understood.

You have to understand what it is that you are better at than anybody else and mercilessly focus your efforts on it.

Bad companies are destroyed by crisis, Good companies survive them, Great companies are improved by them.

Just as we could have rode into the sunset, along came the Internet, and it tripled the significance of the PC.

If the brutal facts are not faced by leaders, the brutal reality sets in.

The worse the news, the more effort should go into communicating it.

Good People bring out the good in other people.

The drive toward economic nationalism is only part of the general revival of nationalism.

Candor toward a brother must not be mistaken for confession. The latter is made to the Lord of heaven and earth in the presence of a man is authorized to hear it.

I had never heard of Rumi until Robert Bly handed me this book and he said, ah, “These poems need to be released from their cages.”

Christmas will always be as long as we stand heart to heart and hand in hand.

We got victims out there that are getting shot four and five times, point blank range. That's not self-defense. You're not going to tell me that's self-defense.

To keep always in the same place means to stagnate.

The unspoken word never does harm.

Objective truth itself is sometimes often seen as a right wing Republican-Christian plot to take over the government (though the rhetoric is cleverer than that, that's the bottom line).

In many ways, it is easier to hit a pitcher when he is wild.