I'm not a fan of technology . I'm a fan of pedagogy, of understanding how people learn and the most effective learning methods. But technology enables some exciting changes.

The hardest part of design ... is keeping features out.

Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

I believe that robots should only have faces if they truly need them

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Innocence lost is not easily regained. The designer simply cannot predict the problems people will have, the misinterpretations that will arise, and the errors that will get made.

Knowing how people will use something is essential

Complexity is acceptable as long as it is intelligible and necessary. We want to avoid needless complications.

When the power of love overcomes the love of power, the world will know peace.

By day, Ian was like the stars, there but not there. At night was when the beasts of grief came for her.

In youth we learn in age we understand.

Teachers need to be comfortable talking about feelings.

Sometimes the worst thing that happens to you, the thing you think you can't survive...it's the thing that makes you better than you used to be.

Ask anyone committed to Marxist analysis how many angels on the head of a pin, and you will be asked in return to never mind the angels, tell me who controls the production of pins.

I mean New York City is the financial capital of the world. It's where all the money passes through, the Dow Jones, whatever, that's where all the money goes.

To be successful, we need everyone to think independently and work through disagreement to decide what's best.

Safe is good for sidewalks and swimming pools, but life requires risk if we are to get anywhere.

There are some who praise a man free from disease; to me no man who is poor seems free from disease but to be constantly sick.