I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants.

Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways.

Ajax is an important development for Web applications, and its importance is only going to grow.

If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.

But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.

Effective communication is a key factor in the success of your product.

But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.

Problems with visual design can turn users off so quickly that they never discover all the smart choices you made with navigation or interaction design.

My job involves a lot of different skills now - I'm as much entrepreneur and management consultant as anything else these days - but IA is still my favorite part of the work I do.

When we appreciate a flower, we are really appreciating the beauty of our amazing minds.

I don’t remember his face or the place we ate. I only remember how he grabbed my hand and his voice when he spoke of his dad.

Cultures should not be like water that dissolves them evenly, but like colours that stand out distinctly.

Language communicates in terms of what is already know

Love is love is love is love is love is love is love is love cannot be killed or swept aside.

Pioneering don't pay.

The house of magic has many rooms.

It's something I never dreamed I'd be doing, making movies.

I drive a car till it turns to dust, then I sweep up the dust and ride on the dust.

Organic compounds exist in which a hydrogen atom, joined to the carbon, acquires acid properties as a result of the proximity of certain functional groupings.