I should get the Nobel peace prize - screw Bono.

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

Are we going to say sorry for our lack of customer service? Absolutely not.

We should try to eliminate things that unnecessarily piss people off.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.

Air transport is just a glorified bus operation.

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.

The need to understand prescription information can literally be a matter of life and death.

People are entitled to the presumption of innocence.

Mexicans are quasi-legal.

I don't understand anything technical about music at all. I don't understand any of it, why you can't put these sounds together with those sounds. I only know what sounds good.

In the land of wild rivers, a calm river becomes either a god or a devil!

For I desired, as Youth does, to be taken by the hand and hurled into the world.

You can't make somebody care about what you're doing. Either they get it, either there's that connection - or they don't.

My mom is my heart. She was a rock for me even though she was not around as much as dad.