I've owned about 18 airplanes over the years, and I've never bought one of them new.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

Manipulation is not of God, it is the highest form of sorcery for it enslave the soul to the will of man.....

Thanks God for his blood, and his amazing gift of sending his son. Who has made me strong in Christ Jesus, when heaven and earth pass away, Jesus will be the only thing that remains.

My parents screened 'Willy Wonka & the Chocolate Factory' for my 6th birthday, and I became fascinated by the idea of living in a candy land with chocolate rivers and lollipop trees.

I did the David Cronenberg film, A History of Violence, with Viggo Mortensen and I played a real sociopath. For the next seven years, I played the psycho-of-the-week.

Take them, O Death! and bear away Whatever thou canst call thine own! Thine image, stamped upon this clay, Doth give thee that, but that alone!

What most people didn't realize in the Western countries is that here its not a question of having supporters, its a question of getting these votes to the polling stations.

The Dark Lord has Nine. But we have One, mightier than they: the White Rider. He has passed through the fire and the abyss, and they shall fear him. We will go where he leads.

We all would like to struggle like Tiger is struggling.

I'm Catholic, he's Jewish, and it was just easier to elope.

The work of a man is the explanation of the man.