I was asked what I thought about the recession. I thought about it and decided not to take part.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

To lose one parent may be regarded as a misfortune

Courage is like love, it must have hope for nourishment.

I'm at the stage in my pregnancy where I don't feel pregnant. You feel very, 'Oh yeah, I'm pregnant, ' because you're over the morning sickness and it's not too uncomfortable. It's fun.

I love LA, but we don't really have beautiful natural things to look at. I just want to be in nature and go back to my roots and just see beautiful things, that's really all I want.

Men are mad most of their lives; few live sane, fewer die so. The acts of people are baffling unless we realize that their wits are disordered. Man is driven to justice by his lunacy.

Lifestyle is the art of discovering ways to live uniquely.

It may not always be obvious at first, but I think that everyone can make a valuable contribution if only they put their minds to it.

When we met, my agenda was "Get Elle Fanning." I believe Elle's was "Get the role." But we didn't know that.

I'm not interested in a pretty world. It's boring to me.

But helpless Pieces of the Game He plays Upon this Checker-board of Nights and Days; Hither and thither moves, and checks, and slays, And one by one back in the Closet lays.