IBM doesn't want its people to get frustrated and restless because it has them reaching for carrots they can't quit

A real leader has the ability to motivate others to their highest level of achievement; then gives them the opportunity and the freedom to grow.

The ultimate compliment a customer can make to an organization about one of its marketing people is: "I'm not sure whether your sales rep works for me or for you."

. . . the world is filled with the kind of customers who deserve the care and attention I advocate, and I'd be willing to jump through hoops to win and keep them.

. . . top management should spend 40 to 50 percent of its time educating and motivating its people . . .

Sometimes the manager must perform with the courage and agility of a circus performer, carefully crossing the highwire between short-term problems and long-term objectives.

Leadership is the ability of a single individual through his or her actions to motivate others to higher levels of achievement.

People buy products for what they can do, not for what they are.

While every body wants it, most don't want to give it.

First, there is the law. It must be obeyed. But the law is the minimum. You must act ethically.

We depend on you to do the right thing; right for both you and the company. It is no exaggeration to say that IBM's reputation is in your hands.

To create different work, one needs new tools and materials

The prospect of going home is very appealing.

Only the gospel exposes the cancer of idolatry.

Last words are only words.

In those dark times, one rose to the very heights of humanity by simply remaining human.

Body image has nothing to do with scale numbers, it's how you feel inside.

At a point in every person's life, one has to look deeply into the mirror of one's soul and decide one's unique truth in the world, not as we may want to see it or hope to see it, but as it is.

And frankly, I don't understand - I mean, I'm obviously a card-carrying Democrat - but I can't understand why any woman would want to vote for Mitt Romney, except maybe Mrs. Romney.

But as I grew up as a child, falling in love with the theater and Shakespeare, my heroes were Sir Laurence Olivier and Sir John Gielgud.

To move wild laughter in the throat of death? It cannot be; it is impossible: Mirth cannot move a soul in agony.