If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

I might not be the brightest bulb in the chandelier, but I'm pretty good at getting most of the other bulbs to light up.

Be candid with everyone.

Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.

Change before you have to.

If you don't have a competitive advantage, don't compete.

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

On the face of it, shareholder value is the dumbest idea in the world.

Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.

Jesus calls us to his rest, and meekness is His method. The meek man cares not at all who is greater than he, for he has long ago decided that the esteem of the world is not worth the effort.

Unity not uniformity must be our aim. We attain unity only through variety. Differences must be integrated not annihilated not absorbed.

The refreshing pleasure from the first view of nature, after the pain of illness, and the confinement of a sick-chamber, is above the conceptions, as well as the descriptions, of those in health.

Let thy maid servant be faithful, strong, and homely.

I hope we will come together as a nation and do whatever it takes to keep guns away from people who have no business with them.

At university, I had been obsessed with reading about the lives of Rimbaud and Baudelaire, and I was steeped in the crazy poets, and I came to view my early subjects through that prism.

Rumor with her ten thousand tongues is diffusing her uncertain sounds in almost every ear.

I love puzzles, but when I'm done putting together a puzzle, I feel accomplished, and then I wonder, "What's next?" Then I go start another puzzle.

I don't know what goes on in their heads out in Hollywood.

Men seldom rise from low condition to high rank without employing either force or fraud, unless that rank should be attained either by gift or inheritance.