If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

We all know in our mind what we want, but nobody know exactly what we Get.

If I am a cup maker, I'm interested in making the best cup I possibly can. My effort goes into that cup, not what people think about it.

The only thing you can do to lead a crowd is prove your passion to them.

Mutual ignorance breeds mutual distrust.

It's hard to improve public education - that's clear.

I'm the least racist person. Friends of mine that happen to be African-American said: "You're the least racist person we've ever met". Give me a break!

I need you to rescue me from my destiny, I'm tryna live right and give you whatevers left of me.

But I suppose you must touch life in order to spring from it.

I guess music in general is the transportation business.

You really have to know who you are. It takes, uh it's not that easy.