If managing were simple, why do the majority of businesses fail? If physicians had the same success rate as executives, the medical schools would have been shuttered long ago.

Automating a mess yields an automated mess.

Unless companies change these rules, any superficial re-organizations they perform will be no more effective than dusting the furniture in Pompeii.

To succeed at re-engineering, you have to be a missionary, a motivator, and a leg breaker.

Reengineering eliminates work, not jobs or people.

A successful career will no longer be about promotion. It will be about mastery.

America's business problem is that it is entering the twenty-first century with companies designed during the nineteenth century to work well in the twentieth.

The transitional concept of management is reaching the end of the road.

Reengineering cannot be entrusted to the semi-competent, the hangers-on with nothing better to do.

By the power of three times three!” exclaimed Gillian. “You could qualify as your own continent, man!

Rage and bitterness do not foster femininity. They harden the heart and make the body sick.

the enduring struggle to capture in words the infinite possibilities of a life not lived.

We're all living in different states and we all have different systems within those states. Even on the most basic personal level, it affects me.

I don't repeat that many styles if I can help, although some have become classics. I try not to repeat. I'd rather surprise people.

I don't have any home. Everyone I grew up with, my family, are all dead. So I feel kind of like a ghost. I'm more interested in the past.

If you must choose between loving someone and acting so that they feel loved, always choose to love them.

In her heart she longed for this man, dreamed of a life that could never be.

Being a Southern person and a blonde, it's not a good combination. Immediately, when people meet you, they think of you as not being smart.

Sublimity is Hebrew by birth.