If not excellence, what? If not excellence now, when?

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Big and oppressive government has long been the enemy of freedom, something black Americans know all too well.

In life, as in whist, hope nothing from the way cards may be dealt to you. Play the cards, whatever they be, to the best of your skill.

I also know that I am not a great technician.

There was no immunity to cuckoo ideas on Earth.

I don't stick to special techniques, conscious techniques.

Peace in ourselves, peace in the world.

How does Galdoila know about the reward?" i asked. "He reads the signs," Grover said. "Duh." "Of course," I said. "Silly me.

A drawing should be a verdict on the model. Don't confuse a drawing with a map.

The sun shone, having no alternative, on the nothing new.

There is no justification for taking away individuals' freedom in the guise of public safety.