If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.

When enemies, the intellect and the heart only see one another as the hater and the fool.

There's no such thing as complete when it comes to stories. Stories are infinite. They are as infinite as worlds.

Survival is insufficient

Gratitude is the bridge that merges your love with longevity. It is the vital ingredient for a lasting relationship.

It doesn't matter what anybody thinks of what I do. The clock doesn't lie.

I see no purpose in Bad Coffee, Bad Wine, or Insincere friends.

In show business the key word is honesty. Once you've learned to fake that, the rest is easy.

When you have caught the rhythm of Africa, you find out that it is the same in all her music.

When I don't understand something, I reach up and hold God's hand. And we walk together in silence.

It is more fitting for a man to laugh at life than to lament over it.