If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

Knowledge has a great power. Therefore, unethical use of knowledge can be extremely harmful.

There is nothing you will ever do that is more important than being honest about who you really are.

You must love yourself first to the soul of your aura...

There are various eyes. Even the Sphinx has eyes: and as a result there are various truths, and as a result there is no truth.

I feel very grateful to be alive and well enough to make music.

Those who survived the San Francisco earthquake said, 'Thank God, I'm still alive.' But, of course, those who died, their lives will never be the same again.

I believe absolutely in my own free will and my own power to accomplish - and that is the belief that moves mountains.

I think anytime a movie can inspire you to think and reflect and look at your life, it's a success.

In theory, I'd like to work in a group. But the group I'd like to work in, all the musicians in them are long since dead.

Messi the best player in the world by far. I don't think we'll ever see a player like him again.