If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.

Starbucks represents something beyond a cup of coffee.

When it comes to Starbucks, I take every threat very personally.

We are not in the coffee business serving people, we are in the people business serving coffee.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Believe in your dreams and dream big. And then after youve done that, dream bigger.

There's a metaphor Vincent Eades likes to use: "If you examine a butterfly according to the laws of aerodynamics, it shouldn't be able to fly. But the butterfly doesn't know that, so it flies.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

Customers must recognize that you stand for something.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

Butterflies are self propelled flowers.

A mark of maturity seems to be the range and extent of one's feeling of self-involvement in abstract ideals.

Money is just a tool. It will take you anywhere you want, but you have to be the driver

The biggest labor problem is tomorrow.

My grandma would quote Abraham Lincoln all the time: "Whatever you do in life, be a good one."

This may come as a surprise, given the nature of my job, but I am very guarded and contemplative. I'm not a naturally boisterous person.

In 1994, when I went back to Haiti from exile, we established a Commission for Truth and Justice and Reconciliation. I passed the documents to the next government, and I never heard about it again.

It's a humbling experience for me to be in this position.

I like being able to fire people.

I believe in myself, especially with how hard I've worked. I'm one of the top five players in the world. I feel like I've proven myself.