If you're more susceptible to interruption, you do more out of the box thinking.

The hardest part of design ... is keeping features out.

Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

I believe that robots should only have faces if they truly need them

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Innocence lost is not easily regained. The designer simply cannot predict the problems people will have, the misinterpretations that will arise, and the errors that will get made.

Knowing how people will use something is essential

Complexity is acceptable as long as it is intelligible and necessary. We want to avoid needless complications.

Unwise application of knowledge is dangerous.

The funny thing is, about the time I let go of any aspiration toward worldly success, that's about the time I started writing decent work.

Flowers are the free throw of love. You're looking for the clutch three-pointer from downtown.

Ideas come from everywhere - they come from what you see and hear and imagine.

I spent most of my life locked in my bedroom, miserable about my raging acne.

No great art has ever been made without the artist having known danger.

The mind can be convinced, but the heart must be won.

People come up to me and say "Steve, what is film editing?" And I say "How should I know? You're the director.

In theater and dance, I was trying to win someone's approval, trying to get in, trying to be good. It felt out of my control, whereas music suddenly felt like this free expression. It was fun.