If you want toget the most outof a sketch, youneed to leave bigenough holes forthe imaginationto fit in.

Our job is not to answer questions, its to ask the right questions...that get us to the right answer.

The fundamental thing about sketching is that it isabout asking not telling

If history is any indication, we should assume that any technology that is going to have a significant impact over the next 10 years is already 10 years old!

My thesis [is] that in order to design a tool, we must make our best efforts to understand the larger social and physical context within which it is intended to function

The experience is about how we get there, not the landing place.

The only way to engineer the future tomorrow is to have lived in it yesterday.

Always be a beginner at something.

If I can see it, it's a failure

The diversity of web browsers tomorrow will match the diversity of ink browsers (aka paper) today

Always be a beginner at something, and always be in love with what you are beginning.

Give me the purple smoke, rising higher and higher into my brain until I dance with the purple butterflies.” -Girl with the violet eyes.

Any honest conversation about engaging young people must address discrimination against young people.

That is love, to give away everything, to sacrifice everything, without the slightest desire to get anything in return.3

A guest is really good or bad because of the host or hostess who makes being a guest an easy or a difficult task.

I'm a praying atheist. When I hear an ambulance siren, I ask for a blessing for those people in trouble, knowing that no one's listening. I think it's just a habit of mindfulness.

Aerobic dancing is already adjusting to injury problems and will probably phase out to some extent.

A pill to make you numb, a pill to make you dumb.

I still get nervous about singing. I drink tea with honey and lemon before every concert. And I need to have scented candles in all of my hotel rooms.

Celebrity is a word I take great umbrage with. I'm actively anti-celebrity.

There are only two kinds of books which you can write and be pretty sure you're going to make a living — cook books and detective stories.