Improvement usually means doing something that we have never done before.

There are four purposes of improvement: easier, better, faster, and cheaper. These four goals appear in the order of priority.

A relentless barrage of 'why’s' is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo. Use it often.

The best approach is to dig out and eliminate problems where they were assumed not to exist.

The most dangerous kind of waste is the waste we do not recognize.

Lean is a way of thinking- not a list of things to do

Unless you change direction, you will end up where you are headed.

It's only the last turn of a bolt that tightens it - the rest is just movement.

Those who are not dissatisfied will never make any progress

When you buy bananas all you want is the fruit not the skin, but you have to pay for the skin also. It is a waste. And you the customer should not have to pay for the waste.

We have to grasp not only the Know-How but also 'Know Why', if we want to master the Toyota Production System.

Life is a curriculum unique to every student.

In its proper role, a number counts the missing words.

Which I wish to remark - And my language is plain - That for ways that are dark And for tricks that are vain The heathen Chinese is peculiar.

I've never been supercritical about my body.

All by yourself, unable to express the pain of your distress with your deeper inside. You alienate yourself and everybody else.

And now leave me in peace for a bit! I don't want to answer a string of questions while I am eating. I want to think!" "Good Heavens!" said Pippin. "At breakfast?

I've always had a will to succeed, to win, however you phrase it.

Every innovation scraps its immediate predecessor and retrieves still older figures – it causes floods of antiques or nostalgic art forms and stimulates the search for museum pieces.

A perfect woman, nobly planned, To warn, to comfort, and command; And yet a Spirit still, and bright With something of angelic light